The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Miscellaneous
  • Terms and Conditions:

    Warranty:
    Richway International, Inc. Product Warranty term is 1 year. If there are any problems with the product, the company will repair or exchange the product at no cost.

    Returns:
    Once payment is received, you may cancel your sales transaction without any penalty within 7 days after receipt of the products for a full refund or exchange. All returned merchandise must be in original factory condition, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories.

    Refund Policy

    1 ) 7 days after receipt, returned for a full refund or exchange.
    2 ) after 8 days and up to 14 days of receipt, returned for 70% refund or exchange only
    3 ) after 15 days, and up to 30 days of receipt, for 50% refund or exchange.

    After 31 days, there is no refund or exchange

    A return authorization form must be completed before any returns can be accepted.

    Shipping Details:

    Delivery and processing schedule: 14 days (excluding weekends / holidays)

    International Shipments: Call for price quote. Price does not include customs and duty tax on any pickup charges.
    Hawaiian Islands: Next Day Service only. All transactions must include a 4.166%
    general excise tax.